Table of contents


Personal details






You can access your profile, personal details and account settings at any time by clicking on the photo icon and then selecting ACCOUNT.

Here you can access different tabs by swiping right or left.

You have 4 standard subdivisions here: Personal details, Contact, Profile, Account settings and Verification may be an additional section if your employer requires it. More on this in a moment.

Personal details

On the PERSONAL DETAILS sheet you will find the following fields and you can upload a profile picture:

  • First name

  • Last name

  • Date of birth

  • Nationality

  • Gender

Note: These fields cannot be edited (contact your manager if you want to change them)


On the sheet CONTACT you can find and change the following fields:

  • Mobile phone

  • If you do not want your team members to be able to see your phone number, you can select this here

  • Address

Contact in case of emergency

  • Name

  • Relation

  • Phone number


On the PROFILE sheet you can find and change the following fields:

  • Driver's license and whether you own a car

  • Clothing sizes

  • Shoe size

  • Length

  • Language skills

Note: You must select at least 1 language: 1 star stands for poor and 5 stars for excellent language skills.


On this page you will find everything related to the settings of your ACCOUNT:

  • e-mail address

  • Assign new password

  • Enable Two-factor security: this allows you to set a Two-Factor security via for example Google Authenticator or Authy. After selecting this, you receive a QR code to add CrewPlanner to your account and then you are asked to enter the security code.

  • Language: here you can change the app language

  • request availability via e-mail: select YES if you would like to receive an e-mail from your manager confirming your availability


If the VERIFICATION tab in account is visible to you, it means that your employer wants you to upload certain documents for verification or control purposes. On this page it is indicated which documents your employer wants you to provide. When you select one of these desired documents, additional fields appear where you are asked to enter the expiry date and where you can upload a file from your camera or from your phone files.

When you are finished, select SAVE and the files will be uploaded and sent to your employer.

Be sure to read the help articles on:

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