Table of content

Introduction

Enter address

Messages and Solutions

Help Google Maps does not know the address


Introduction

When you come across an “address” field in CrewPlanner, you will notice that as soon as you start entering an address here, a number of suggestions will appear. You will also see “powered by google” at the bottom right.

This link always checks whether the address you entered is correct and through our application your employees are always perfectly informed where the job will take place. An extra advantage for them is that they can start the route description straight from our application!


Enter address

As soon as you start entering an address, google maps will show you a dropdown with some suggestions of known addresses.

As soon as you have selected the address you are looking for, a map will appear. This shows a red pointer indicating the selected location.


Messages and Solutions

It may happen that you do not enter a complete address, or that the address has an addition that is not supported by google maps.

To complete the address, select the pencil icon that you will find at the very right side of the address field.

Once you have selected this, a pop-up will appear “EDIT ADDRESS”, in which you can enter the desired addition. Once everything is filled in, click on update to save these edits.


Help Google Maps does not know the address

It is possible that google maps does not yet know a fairly new street. This is no problem. If you report this via google support, you can then enter the desired address correctly in CrewPlanner.

Hopefully you have learned some extra tips & Crew tricks through our article! Let our team know what you thought of this article.

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