Table of contents
Introduction
With our new chat functionality, you will be able to have chats with project crew members, your team or one-on-one with a manager. However, this chat will only be available in the app if your employer has activated this feature.
Chat page
Once your employer has activated the chat module, the chat icon will appear in the app left of your profile picture:
Once you select the chat icon, a new page will open where you will be able to consult all the chats you are a member off:
Select one of the chats to enter a response and below will open:
What information do you find here:
The subject line displays what the chat is related to, for instance the date and name of the project or the team name
Here you find all the members of the chat
Select the 3 dots and a pop-up opens which allows you to mark the response as unread
Here you find the chat replies with the latest reply at the bottom
This is where you can enter a response.
Response options
What sort of responses can you give in a chat:
Select the box to open your device keyboard and enter text or emoji's
Select this icon to share your location
Via the paperclip icon you add an attachment
The microphone enables you to leave a voice note
Once you have added a response, select the paper plane to send:
One-to-one chat
If your employer has given their managers permission to have one-on-one chats, you will be able to start a chat by opening the chat page via the chat icon. Here you will see the plus icon at the bottom:
Once you select the icon, the following page will open and you will be able to select the manager you would like to chat with:
Project chat
Once a manager has started a project chat, you can respond and chat with fellow project crew members and managers with Chat permissions. You can respond via the chat page or first navigate to the project where you may notice that you now have the CHAT tab at the top:
When you select this tab, the following page appears:
Press START CHATTING to respond and enter your message.
Chat notifications
Once a new response has been added to a chat, you will receive a push notification on your start screen if you have given the app permission to do so.
Select this notification to navigate to the response.
When you open the app, a red dot on the chat icon will indicate how many chats have an unread response:
Select the icon to open the chat page and read the responses.
We hope this article has helped you!
If you still have questions, take a look at our Crew Academy first. You might find the answer in one of our articles.